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Privacy Policy


Effective Date: July 29, 2024

Thank you for using 3u.gg

1. Introduction

Welcome to 3u.gg, a premium URL shortening service provided by Hosting Controller Inc, a Canadian corporation. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information that you may provide through our website and service. We are committed to protecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable Canadian privacy laws.

2. Information We Collect

We collect the following types of information:

  • ● Personal Information: When you register for an account, we may collect personal information such as your name, email address, and payment information.
  • ● Usage Data: We collect information about your interactions with our service. This includes, but is not limited to:
    • ○ URLs Shortened and Clicked: Information about the URLs you shorten and the clicks on those shortened URLs.
    • ○ Browser Information: Your browser type and version.
    • ○ Operating System: Information about the operating system you use.
    • ○ Internet Service Provider (ISP): Information about your ISP.
    • ○ IP Address: Your IP address.
    • ○ Date and Time of Access: The dates and times you access our service.
    • ○ Web Pages Accessed: Information about the web pages you access through our website.
    • ○ Referring URLs: The URLs that referred you to our website.
  • ● Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website and to collect information about how you use our service.
3. How We Use Your Information

We use the information we collect for the following purposes:

  • ● To Provide and Maintain Our Service: To create and manage your account, process transactions, and provide customer support.
  • ● To Improve Our Service: To analyze usage patterns and improve our service offerings and user experience.
  • ● To Communicate with You: To send you updates, security alerts, and other information related to your account and our service.
  • ● To Enforce Our Policies: To monitor and enforce our terms of service and policies.
  • ● To Comply with Legal Obligations: To comply with legal obligations and respond to lawful requests from public authorities.
4. Legal Basis for Processing Personal Information (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the information we collect and the context in which we collect it. We process your personal information:

  • ● With your consent.
  • ● For the performance of a contract with you.
  • ● To comply with a legal obligation.
  • ● To protect your vital interests.
  • ● For our legitimate interests, which do not override your data protection interests or fundamental rights and freedoms.
5. Sharing Your Information

We do not sell your personal information to third parties. We may share your information with:

  • ● Service Providers: Third-party vendors who assist us in providing our service, such as payment processors and hosting providers.
  • ● Legal Requirements: If required by law or in response to legal processes, we may disclose your information to law enforcement or other government agencies.
  • ● Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new owner.
6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • ● Access: The right to request access to the personal information we hold about you.
  • ● Correction: The right to request correction of any inaccurate or incomplete information.
  • ● Deletion: The right to request deletion of your personal information.
  • ● Objection: The right to object to the processing of your personal information in certain circumstances.
  • ● Data Portability: The right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • ● Withdraw Consent: The right to withdraw your consent at any time, where we rely on your consent to process your personal information.
9. Rights Under GDPR

If you are located in the EEA, you have the following rights under the GDPR:

  • ● Right to Access: You have the right to access your personal information and obtain a copy of it.
  • ● Right to Rectification: You have the right to have any inaccurate or incomplete personal information corrected.
  • ● Right to Erasure: You have the right to request the deletion of your personal information under certain conditions.
  • ● Right to Restrict Processing: You have the right to request the restriction of the processing of your personal information under certain conditions.
  • ● Right to Data Portability: You have the right to request that we transfer your personal information to another organization, or directly to you, under certain conditions.
  • ● Right to Object: You have the right to object to our processing of your personal information under certain conditions.
  • ● Right to Withdraw Consent: You have the right to withdraw your consent at any time where we rely on consent to process your personal information.
  • ● Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal information infringes your rights under the GDPR.
10. Children's Privacy

Our service is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Hosting Controller Inc
1056 Gardiners Rd
Kingston, ON, K7P 1R7
privacy@3u.gg
+1 647 799 1000
13. Additional Information for California Residents (CCPA)

If you are a resident of California, you have the following additional rights under the CCPA:

  • ● Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell.
  • ● Right to Delete: You have the right to request the deletion of your personal information that we collect or maintain.
  • ● Right to Opt-Out: You have the right to opt-out of the sale of your personal information. However, we do not sell your personal information.
  • ● Non-Discrimination: You have the right to not receive discriminatory treatment for exercising any of your CCPA rights.

To exercise your CCPA rights, please contact us using the contact information provided above.

14. International Data Transfers

Your information, including personal information, may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

15. Data Privacy Framework (EU-U.S. and UK)

We comply with the EU-U.S. and UK Data Privacy Framework regarding the collection, use, and retention of personal information transferred from the European Union and the United Kingdom to the United States. We adhere to the principles of notice, choice, accountability for onward transfer, security, data integrity and purpose limitation, access, and recourse, enforcement, and liability as outlined in the framework.

If there is any conflict between the terms in this Privacy Policy and the Data Privacy Framework Principles, the Data Privacy Framework Principles shall govern. To learn more about the Data Privacy Framework program, please visit the U.S. Department of Commerce’s Data Privacy Framework Program.

16. Tracking and Analytics

We use third-party analytics services to help us understand how our service is being used. These services may collect information about your interactions with our service, including the URLs you shorten and the clicks on shortened URLs. This information is used to analyze and improve our service. We use Google Analytics and other similar services to track and report website traffic. Google Analytics uses cookies and similar technologies to collect and analyze information about your use of our service. You can learn more about how Google uses your data here: Google's Privacy & Terms.

17. PIPEDA Compliance

As a Canadian company, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). Under PIPEDA, you have the right to:

  • ● Access Your Information: You can request access to your personal information and how it is used and disclosed.
  • ● Correction of Information: You can request corrections to any personal information that is inaccurate or incomplete.
  • ● Withdraw Consent: You can withdraw your consent for the collection, use, and disclosure of your personal information at any time, subject to legal or contractual restrictions.
  • ● File Complaints: You can file a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights under PIPEDA have been violated.

To exercise these rights, please contact us using the contact information provided above.